By placing an order through our site, you warrant that:

• You are legally capable of entering into a binding contract.
• You are at least 18 years of age and can provide proof upon request.

We kindly request that all orders be exclusively submitted through our official website at www.sensemilling.com.

Our office operates during the following hours: 8:00 AM to 5:00 PM (PST), from Monday to Friday.

Upon the successful placement of an order, our valued customers will promptly receive an email confirmation on the same day. Subsequently, when the order is prepared for shipment, a confirmation email pertaining to the shipping details will be dispatched.

In the event that inaccuracies are detected, we wish to underscore that it is incumbent upon the customer to promptly reach out to Sense Milling Center via telephone at (800) 270-3110 or email at info@sensemilling.com, in order to apprise us of any discrepancies requiring correction.

It is essential to note that, owing to the intricacies of our operational processes for bespoke items, requests for order cancellations must be expeditiously communicated within the initial 10 minutes subsequent to order placement. This stipulation holds particular significance for STL orders.

PRICE TERMS:

Prices are valid at the time of order placement. All prices exclude applicable TAX at the prevailing rate and are accurate when entered into our system. We retain the right to modify prices without prior notice under any circumstances. The total order cost includes product prices and associated delivery charges.

PAYMENT TERMS:

Full payment is required for all orders before shipment. Open invoices linked to the order must be settled promptly to ensure order release within our stipulated turnaround times.

We accept American Express, Visa, MasterCard, and Discover. All prices are subject to change without prior notification. We disclaim responsibility for any losses or costs incurred during the transmission of credit or debit card information.

Validation and approval of all credit/debit card holders must be granted by the card issuer. If your payment card issuer declines authorization for any reason, we are not liable for delays or non-payment.

Charges on your credit card statement will be attributed to "Sense Milling Center" for product purchases.

Upon order completion, we will initiate product shipment within 48 hours during regular business hours, Monday through Friday, from 8:00 AM to 5:00 PM.

Our chosen shipping carriers are UPS and FedEx.

You will receive tracking information once the carrier assigns a tracking number.

Shipping costs are determined by product weight and destination. You can review the shipping cost on the final checkout page. Please be aware that closing the transaction or canceling the order becomes impossible once you proceed.

For inquiries related to returns, refunds, or exchanges, kindly contact us at info@sensemilling.com. We emphasize that our work adheres to your specifications, making returns, refunds, or exchanges infrequent. However, should you have any questions or wish to explore these options, we will address them on a case-by-case basis.

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The Service may encompass specific content, products, and services that incorporate materials provided by third parties.

Third-party links featured on this platform may redirect users to websites not affiliated with our organization. We are not responsible for the examination or assessment of the content's accuracy, and we do not warrant or assume any liability or responsibility for materials or websites originating from third parties. This applies similarly to materials, products, or services offered by third parties.

We disclaim any liability for any harm or damages incurred in connection with the acquisition or utilization of goods, services, resources, content, or any other transactions facilitated through third-party websites. We strongly urge users to thoroughly review the policies and practices of third parties and ensure a comprehensive understanding before engaging in any transaction.

Any complaints, claims, concerns, or inquiries pertaining to third-party products should be directed to the respective third party.

We retain the unequivocal right to decline any order submitted to us. Our discretion allows us to potentially restrict or cancel quantities acquired by an individual, a single household, or per order.

Such constraints may extend to orders placed through the same customer account, those sharing the same credit details, and orders employing identical billing and/or shipping addresses.

In instances where we need to effect changes or cancel an order, we will endeavor to communicate this by reaching out to the provided email, billing address, and phone number associated with the order at the time of its placement. We further assert the authority to curtail or prohibit orders that, in our sole judgment, seem to emanate from dealers, resellers, or distributors.

By engaging with our store, you affirm your commitment to furnish current, comprehensive, and accurate purchasing and account particulars for all transactions conducted. You also undertake to expeditiously update your account and related information, including your email address, credit card numbers, and expiration dates, to ensure the seamless execution of transactions and enable timely communication as necessary.

By engaging with our services, you consent to our prerogative to edit, reproduce, or disseminate, without limitation, any creative concepts, recommendations, plans, or other materials conveyed to us through specific submissions (e.g., contest entries) at our request or via online, email, physical mail, or other modalities (collectively referred to as 'comments').

We employ your feedback for purposes of dissemination, translation, and utilization across all media channels.

It is important to note that we bear no obligation to (1) maintain the confidentiality of your comments, (2) provide compensation for your comments, or (3) furnish responses to your comments.

While we are not mandated to oversee, modify, or delete content, we reserve the right to address any materials we perceive as potentially unlawful, offensive, threatening, defamatory, obscene, or otherwise detrimental, particularly if such materials infringe upon the intellectual property rights of other parties or contravene the terms of this service.

Furthermore, you affirm that your comments do not infringe upon the rights of any third party, including copyright, trademark, privacy, nature, or other personal ownership rights. You also warrant that your comments are devoid of defamatory, unlawful, abusive, or obscene content and do not contain computer viruses or other forms of malware that could impede the functionality of our services or associated websites.

You shall not employ a fictitious email address, impersonate another individual, or mislead us or any third party regarding the origin of your opinions. You assume full responsibility for the accuracy of your comments, and we disclaim responsibility for any comments posted by you or any third party.

We take online security seriously.
We use special servers that protect your information sent during your order.

Your credit card number is encrypted before and during processing. We don't keep your card details in our database.
We follow the rules of the U.S Data Protection Act and take steps to handle your personal data fairly and legally.

To check our website's security, look at the bottom of your browser when you enter your payment information. A locked padlock symbol or an unbroken key indicates that encryption is on and your data is secure.

To stay safe, please don't send your credit card number using regular email. Instead, use the secure options provided on our website.

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We may make changes to this website or certain parts of it, either temporarily or permanently, without prior notice to you.

Please understand that we are not liable to you or any third party for any modifications made to the website.

By continuing to use the website or its specific portions, you are deemed to have accepted any changes we make to the terms and conditions.

It is your responsibility to regularly check for any updates or changes to the terms and conditions. If you disagree with any changes made, you are required to cease using the website immediately.

Regarding orders, we will take reasonable precautions to ensure the security of your order details.

However, if a third party gains unauthorized access to the data you provide when accessing or placing an order on our website, we cannot be held responsible for any resulting loss, unless we are negligent or fail to comply with data protection regulations.

We reserve the right to withdraw any products from this website at any time, as well as remove or modify any materials or content on the website. We may refuse to process a transaction or deny service to anyone at our sole discretion.

Please note that we will not be held liable to you or any third party for withdrawing a product from the website, regardless of whether the product has been sold.

This also applies to the removal or editing of any materials or content on the website, refusal to process a transaction, or the suspension of any ongoing transaction.